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About Us

About Us

Zeiki Medical is an importer and distributor of medical devices, which provides a differentiated service to the medical class, offering products and services with technological innovation, high quality, and reliability.

Located in Barra da Tijuca, in Rio de Janeiro city, Zeiki acts as a distributor for national and international leading manufacturers.

Zeiki Medical’s management has more than 20 years of experience in the healthcare market, always committed to the success and technical training of its clients.

Our highly qualified technical team maintains a policy of close cooperation with Hospitals, Health Operators, Public Entities, and the entire class of health professionals, providing all technical support needed.

Zeiki Medical also supports scientific development, supplying materials to important research centers in the country. This initiative facilitates researchers’ access to state-of-the-art products and technologies.

Quality, innovation, reliability, and partnership are principles that Zeiki Medical offers to its customers.

Mission:

Promote health and improve the quality of life of patients by providing innovative medical devices and highly specialized services.

Vision:

To be a leading company in the distribution of medical devices in Brazil, committed to ethical and sustainable practices.

Values:

Commitment
Always do the best and in the best possible way; always being ready to contribute to the success of our customers; acting with professionalism, agility, and efficiency.

Excellence in Service
We focus on achieving the highest quality standards in everything we do, continuously improving our processes, aiming at excellence in medicine.

Ethics and Transparency
Always acting constructively and sustainably, establishing ethics, transparency, and trust as principles for the relationship between the company and its different stakeholders.

Innovation and Creativity
We value proactivity, creativity, and knowledge sharing as a way of innovation and continuous improvement of our services and products.

Quality policy

Zeiki Medical is an organization committed to promoting excellence in the practice of medicine, offering the most modern and efficient products and services on the market. By complying with the quality standards and legislation applicable to its segment, Zeiki guarantees the safety and satisfaction of its customers, employees, and shareholders. The quality management system seeks to promote an environment of continuous improvement, where all employees are committed to the goal of total quality.

Quality Management

Zeiki Medical is a company recognized for its commitment to quality standards and for having an effective quality management system. Following the Best Practices for Storage and Distribution of Health Products, Zeiki Medical is in total compliance with the requirements of RDC 16/2013.

Services

Our mission is to offer the highest level of quality in customer service.

Our commitment to the highest quality standards and to offer the best for the good care of our customers, makes Zeiki Medical a reference company in providing services.

Technical Assistance

Our technical assistance is formed by trained and highly qualified professionals to carry out the maintenance of various types of equipment, always using original parts and certified tools, which guarantee the safety and reliability of the services provided.
Call us on (21) 3613-1616 or by email: [email protected]

24 hours service

Emergencies can happen at any time and Zeiki Medical is always ready to assist. Through our 24-hour call, customers are assured that they will be served when they need it most. Contact us by phone: (21) 97286-7059 / (21) 99733-2402.

Technical Team

Zeiki Medical has a team of product specialists, pharmacists, surgical scrubbers, and technicians to offer qualified support to doctors, hospitals, patients, and health insurers. This team is also responsible for developing the training programs.

Delivery

Our fleet of vehicles always updated and adapted for the proper transport of medical devices gives customers even more security in deliveries.

Customer Service (SAC)

For us, every relationship of trust begins with a dialogue. And the best way to improve our products and services is to listen to you, our customer.
Use the form to send your questions, suggestions, or complaints. [email protected]

Continuing Education Program (Surgeons)

Continuing education program for surgeons, carried out in reference centers inside and outside Brazil, in partnership with leading market manufacturers, aiming to develop expertise in the products distributed by Zeiki Medical.

Associations